Patient Power: Many Miles Traveled, Many More to Go
I am writing this in flight across Canada. West to East. At…
Are Hospitals Prepared for the HCAHPS?
By Scott WetzelHow many of you have bought a car, ate at…
When Should a Doctor Fire a Patient?
His signature is, 'Your're Fired!'. His signature is, 'Your're Fired!'.Photo by Gage…
The Patient’s Checklist
I've always promoted self and family advocacy in healthcare situations. As an…
What do Patients Really Want? Part II
Today I’m following up to my last post, exploring the question of…
Who’s Confused? Angry Patients or Physicians?
Radiology practices don’t like having angry patients, according to AuntMinnie: Patient dissatisfaction…