More Access = Better Health?
Patients who have online access to their medical records and use email…
How Computers Can Help Doctors to Improve Empathy
Many people are worried that the introduction of computers into medicine will…
Wonder What Your Doctors And Patients Talk About…Or Don’t Talk About…Behind Closed Exam Room Doors?
Soon you can stop wondering…For the most us, our first patient experience…
Patient Access to Their Data
The Open Notes initiative has created a flurry of interest in the…
Effective Incident Reporting Surrounding Patient Satisfaction
Problem resolution methodology is without a doubt an integral part of a…
Creating Effective Partnerships With Patients
Look at your clinic through your patient’s eyes by putting yourself in…
Does Your Hospital Stay in Touch with Patients All the Time?
According to a recent study, patients want their doctors to reach out…
Would Increased Reimbursement And Longer Visits Improve Physician-Patient Communications?
In a word…no.It has been said that a physician’s patient communication skills…
Doctor and Patient Communications
This is a great video conversation about doctor and patient communications between…
What Kinds of Patient Experiences Are Occurring in Your Doctors’ Offices?
Hint: They Aren’t As Good As Your HCAHPS Scores Suggest Hint: They…