Does Healthcare Need a “Call to Minga”?
In the most recent months, I have experienced a lot of “firsts”…
Should patients choose doctors who are friends?
Can I help you? Can I help you?In the social media era, it’s…
A Tale of Two Gowns: The Patient Experience
I attended the Patient Experience, Empathy and Innovation Summit hosted by the…
Does the Doctor-Patient Relationship Need Marriage Counseling?
The healthcare system is all about building patient engagement lately. Which makes me…
The Doctor-Patient Relationship of Today
Providing others with healthcare is a very personal and important service. One…
Debunking the “Unapproachable Doctor” Myth
Myth: Patients go online because they find it difficult to speak with…
The Adopt One! Challenge: The First Step to Better Patient Engagement and Patient Experiences
A journey of a thousand miles begins with a single step. Or…
Is the CEO of the Cleveland Clinic Serious When He Says “No More Passive Patients”?
If a recent blog post by the CEO of the Cleveland Clinic is…