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Patients Pick Hospitals for their Social Media Presence. In a survey, 57% of consumers said that a hospital’s social media…
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What Hospitals Need to Know About EU MDR
The European Union Medical Device Regulation directly threatens clinical operations by causing product shortages as…
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Be Aware Before You Go to the Hospital
“More Americans were dying every year from the care they received in…
Hospital Customer Service Programs Taking Off …
Hospital Customer Service … a disappearing Oxymoron. Hospital Customer Service is getting…
America’s Aging Eyes
Excerpted from my post at Covering Health, the blog of Association…
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