Latest Hospital Administration News
Using Business Intelligence and Analytics for Orthopedic Billing
Technology has changed the way business in general is transacted. It has…
Obamacare Spurs Food Reform in Hospitals
Oddly enough, the Affordable Care Act (aka Obamacare) is being credited with…
The Push for Patient Engagement: Who Benefits the Most?
It goes without saying that people – you and I – need…
Nine Out of Ten Hospitals Have No Plan to Achieve Patient Satisfaction
There’s a huge gap “between hospital management and frontline clinicians with respect…
Do Readmission Rates Really Indicate Hospital Quality?
Unplanned readmissions to the hospital have been the focus of much attention…
Making “Best” Even Better
The dictionary defines best as "of the highest quality, excellence, or standing.”…
Establish Boundaries With Difficult Patients Early, Before the Relationship Descends Into Crazy Town
Be forewarned, this is an “elephant in the room” post about dealing…
Create Engaging Content For Your Hospital
It's hard to figure out what patients want to hear. It’s harder…
Person-Centered HealthCare: Patient-Centered Medical Homes Need to Become More “Patient-Centered”
A recent study in Medical Care about Horizon BCBS’s Medical Home pilot…
Noise Reduction in Hospitals: The Value of Patient Experience Surveys
The value of patient experience surveys is intuitive to consumers, who are…
