Gowns and Gloves in the ICU: Part of the Infection Control Solution
It’s good to see health care providers continue to work on strategies…
What We Still Don’t Know About ObamaCare
“Cutting through the politics and focusing on how to make it all…
How We Revolutionized Our Emergency Department
First published in the Harvard Business Review First published in the Harvard…
The Irony of a Paper TOC Document in an EHR
Over one year ago my office implemented Allscripts Enterprise EHR (Electronic Health…
Hospitals May Not Be Ready for ICD-10
The health care industry is preparing to shift coding from ICD-9 to…
Patients Shouldn’t Have to Tell Doctors to Wash Their Hands
Hospitals struggle to get doctors and nurses to wash their hands. That’s…
Empathy, Humanity and Design at GE Healthcare
Originally published on MedCityNews.com.A medical procedure can be the most emotional, frightening…
The Price, Cost, and Value of Bio-Pharmaceutical Care
“Confusion” and “Misunderstanding” are two of the words one can use to…
Physician Communication and Patient-Centered Care: How to Improve Internal Communication
In a recent article published on the blog of Harvard Business Review,…
Understanding the Drivers of the Patient Experience
First published in the Harvard Business Review First published in the Harvard…