Can I Have My Receipt? Transparent Payment Systems Ignite Patient Engagement
Cost Transparency Brings Patient Engagement With 32 million uninsured Americans, the Affordable Care Act has…
CPOE That’s Easy to Use? Interview with Paul Brient of PatientKeeper
This is the transcript of my recent podcast with PatientKeeper CEO Paul…
The 5 Standards of Provider Engagement
The Importance of Provider Engagement Provider engagement is one of the strongest factors…
Why Your Healthcare Competition Is Worse Than You Thought
Just when you thought all of the competitive forces around you were…
Britain’s Patient-Safety Crisis Holds Lessons for All
(First published in the Harvard Business Review) (First published in the Harvard…
How Patient Experience Will Affect Medical Billing
Medical care providers know all too well that they must collect as…
Medicare Cuts: Hospitals Don’t Make It Up on Volume
The Affordable Care Act purports to reduce the deficit, yet critics expect…
Can We Squeeze the Waste Out of the High Cost of Trauma Care?
Treating injuries is a $163 billion problem in the US. Leaving aside…
Health Reform Beyond the ACA: Are We Inching Towards Consensus?
Most policy people will acknowledge that the Affordable Care Act is only…
Creating Infographics Can Help Increase Your Hospital’s Credibility
When a person is looking for a healthcare facility for themselves or…
