Have You Checked Your Hospital Yelp Listing Lately?
The crowd sourcing, user-review site Yelp has emerged as a regular reference…
Huddle for Excellence In Healthcare Delivery
The question “would you recommend us to a friend?” has become ubiquitous.…
ICD-10 Top Ten Resources: The Best Resources in One Place
Your ICD-10 Top Ten Resources We know, the ICD-10 Clock is ticking…
Calculating the Lifetime Value of a New Patient for Your Medical Practice
When it comes to marketing your medical practice there is a distinct value…
The 5 Biggest Challenges Healthcare Leaders are Facing in 2015
2015 has been a big year of change for many healthcare systems.…
Is Your Embarrassing Physician Website Costing You Money?
Great business minds will remind us that procrastination is a thief. It…
CMS Finds More Than 10% of Payments Paid Improperly
GAO Report Identifies Vulnerabilities in CMS’s Enrollment ProcessTo enroll in Medicare,…
Attracting the Attention of the Future Patient: 4 Elements to Consider When Designing Your Hospital’s Website
The design and layout of a hospital website is critical to converting…
Measure What You Manage, With Caveats: Thoughts on Surgeon Ratings
When I worked at Microsoft, we managed by the scorecard. The scorecard was…
High-Deductible Insurance and Rising Bad Debt
The High-Deductible DilemmaHospitals and physician groups are carefully watching the growing…
