Latest Hospital Administration News
Collaborative Governance
At a combined retreat that I facilitated last month, a Board chair…
Patient Satisfaction – Simple Steps Hospitals Can Take
Patient Satisfaction in the hospital setting isn’t so hard after all. Patient…
Update on Health Information Exchange
Health Information Exchanges are the offspring of the failures of…
Looking for Lucrative Customers: Hospital Marketing Gets Serious
Are you commercially insured with cancer, heart disease or an orthopedic problem?…
Study: Emergency Dept. Performance Measure Quite Stable among Safety Net, Other Hospitals
Posted in CMSHealthcare Policy & The MediaKnowledge & MedicineScience & Research Posted…
Hospitals Competing for Patients
Not on price. Or on quality. Just amenities. (See our previous explanation…
Listening: The Most Vital Skill A Caregiver Can Have
As healthcare professionals, it’s easy for physicians and other caregivers to adopt…
How Do Hospital CEOs Evolve in Today’s Market?
In a previous post I mentioned that 80% of CEOs say the…
Patient Safety Toolkits from AHRQ
The Agency for Healthcare Research and Quality (AHRQ) has sets of toolkits…