Nicola Ziady

34 Articles

Would Consumer Accountability for Healthcare Actually Reduce Costs? [INFOGRAPHIC]

Since 1998 the average household wage has increased 52% yet health insurance…

Nicola Ziady

HCPs and How They Use Social Media

Today, three out of four healthcare professionals use a smartphone and a…

Nicola Ziady

The Online Hospital Appointment Process: Insights and Numbers

Before making an appointment, patients invest a lot of time and consideration…

Nicola Ziady

Is Your Hospital Website Costing You Revenue?

Today, 8 out of 10 health consumers are visiting hospital websites. But…

Nicola Ziady

What are Hospitals Doing to “Improve the Patient Experience”? [infographic]

The Beryl Institute released a new report, The State of Patient Experience, which…

Nicola Ziady

Great Healthcare Infographics: 2 Things Your Data Visualization Needs

Data is easier to understand when it’s presented visually. But sometimes graphic…

Nicola Ziady

Who Is the Healthcare Consumer?

Hospitals are discovering it’s not enough to deliver quality care to remain…

Nicola Ziady

How Do We Search For Health Information?

72% of US internet users have looked online for health information in…

Nicola Ziady

10 Tips for Beginner Hospital Bloggers

Starting a blog can seem overwhelming, but in truth, it’s one of…

Nicola Ziady

Create Engaging Content For Your Hospital

It's hard to figure out what patients want to hear. It’s harder…

Nicola Ziady