John_Damouni

9 Articles

The 5 Standards of Provider Engagement

The Importance of Provider Engagement Provider engagement is one of the strongest factors…

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3 Trends Transforming the Patient Experience

The healthcare industry has historically been slow in adopting changes that have…

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Person-Centered HealthCare: Three Benefits of Improving the Patient Experience

Improving the patient experience has been among healthcare executives’ top priorities for…

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Patient Experience: Exceeding the Patient’s Expectations

The challenges of providing patients with a “positive experience” in healthcare are…

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Improving Patient Experience With Personalized Service

No doubt you have interacted with a warm and engaging healthcare provider…

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Five Ways to Boost Patient Satisfaction Scores

Improving patient satisfaction scores requires healthcare organizations to rethink and redesign service…

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Effective Incident Reporting Surrounding Patient Satisfaction

Problem resolution methodology is without a doubt an integral part of a…

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The Priorities of Improving Patient Satisfaction

Listening to Your PatientsAs healthcare organizations ramp up their effort to improve…

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Patient Satisfaction Strongly Tied to Corporate Culture

A Focus on Patient Experience In recent years, healthcare organizations have turned the…

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