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The Healthcare Omnichannel Challenge

May 13, 2015 by Christopher Fox

While e-commerce and online banking have given their respective industries a significant omnichannel boost, healthcare, especially on the provider side, has a steep hill to climb in order to deliver an omnichannel patient experience.[read more]

Irony and the Church of Big Data

May 13, 2015 by Christine Kapsa, NP, DNP

Big Data in medicine is a faith-based initiative. True believers know, deep in their hearts, that the Church of Big Data will solve all miseries that beset American health care. Many good folks of unshakeable beliefs are immune to irony. Big Data disciples are no different.[read more]


Democracy Comes to Healthcare

May 12, 2015 by Paul Tunnah

The recent General Election in the UK gave everyone the chance to make their voice heard. The patient, who most acutely feels the impact of healthcare decisions, should likewise be able to exercise their democratic right to have their say – and what better place to do so than at a health-related conference?[read more]


BioPharma Beat: mHealth Apps - to Regulate or Not to Regulate

May 12, 2015 by David Davidovic

We are witnessing exuberance about all things digital, especially in the health space. As healthcare apps for mobile devices continue to proliferate, soon to be in the thousands, there is a lingering question as to whether or not they will be regulated, by whom, and to what extent.[read more]

Pay Me or Charge Me: How Best to Engage Me

May 11, 2015 by Joseph Kvedar

patient engagement

We are seriously considering how to incentivize patients to adhere to their care plans. This is a topic area where I have some instincts, but which of these tactics might work best? Charge patients to insure skin in the game? Give them medicine and services for free? Pay them to be adherent?[read more]

Five Facts about ICD-10 from CMS

May 10, 2015 by Phil C. Solomon

ICD-10 facts

To help dispel some of the myths surrounding ICD-10, the CMS recently talked with providers to identify common misperceptions about the transition to ICD-10. These five facts address some of the common questions and concerns CMS has heard about ICD-10.[read more]

Types of Specialty Pharmacy Accreditation [INFOGRAPHIC]

May 9, 2015 by Abby Norman

The Accreditation Commission for Health Care specializes in accrediting not just pharmacies, but home health, hospice, DMEPOS, private duty nurses, sleep labs and behavioral health organizations. For a quick breakdown and comparison, check out BHM’s infographic.[read more]


Beyond the Buzz: The Ultimate List of the Best Free Social Media Management Tools for Your Healthcare Marketing

May 8, 2015 by Marie Ennis-O'Connor

Staying on top of your social media activities can be time consuming; today’s article shows some useful tools to help you manage your time more efficiently and effectively. As an added bonus, they are free and easy to use.[read more]

A Starter-Pack of Tips for Social-Media-Shy Doctors

May 8, 2015 by Lonnie Hirsch

If a significant group of people (i.e. prospective patients and patients) is influenced by social media, then metaphorically speaking, doctors who want to attract new patients should be fishing where the fish are biting. Here are some tips and tactics to help widen your social media comfort zone.[read more]

Custom Publishing: Take Control of Your Brand

May 7, 2015 by Michael Sherman

custom publishing

In healthcare, marketing revolves around passion and realization. One very successful way to portray these attributes is through custom publishing. This medium provides a great platform for a facility to “tell its story,” build its brand, connect with potential patients and possibly even create a new revenue stream.[read more]

Big Vertex Bonuses Seem Defensible to Me

May 7, 2015 by David E Williams

The Boston Globe devoted its top story this morning to criticizing Vertex Pharmaceuticals for paying $54 million in retention bonuses to top executives. The Globe story argues that the bonuses are undeserved, unnecessary, and harmful to patients. I disagree.[read more]

Life Expectancies and Lethal Injections

May 6, 2015 by Christine Kapsa, NP, DNP

Two stories converged unexpectedly in yesterday’s news. The first was an article in the New York Times discussing income inequality and shortened life expectancies. The other story came from the US Supreme Court. The Court heard arguments in Glossip v. Gross, a case from Oklahoma about the drugs used for lethal injection executions.[read more]

The Final Frontier for Telehealth Services, End-to-End Data Privacy and Security

May 6, 2015 by Bill Crounse

The stage is set more than ever before to deliver medical and behavioral health services via telehealth. The need has existed for a very long time and today, the technology exists to bring these services into people’s homes. Payment reform is unblocking what has been a significant deterrence for telehealth services.[read more]

Digital Tools to Maximize Your Fundraising Efforts

May 5, 2015 by Michael Sherman

online fundraising

Money is essential in the world of medicine, especially for medical research. While traditional fundraisers, charity dinners and walk-a-thons have always been great tools for generating this much-needed income, health care facilities now have another way of raising funds: the Internet.[read more]


Dying of Embarrassment

May 5, 2015 by Lara Stewart

Every day, people avoid seeking medical care because of embarrassment. And failure to get tested can have repercussions for them and for those around them.[read more]

MediKidz: Super Heroes for Health Education

May 4, 2015 by Janet Kennedy


Dr. Kate Hersov is a pediatrician who works with children in difficult health situations. She was frustrated that there was no child-friendly or age appropriate information to give them that would explain their complicated or difficult health conditions. MediKidz Super Heroes, a graphic novel inspired style of literature, has bridged the gap for children and adults.[read more]

Do-It-Yourself Death Panel

May 4, 2015 by David E Williams

Federal law allows states to recover Medicaid costs from heirs. This little known provision is getting more attention as part of the debate over Medicaid expansion. The Wall Street Journal ("New Wrinkle for Health Law") wrote a balanced article about it.[read more]

A Humble Opinion: Book Review

May 3, 2015 by Stephen Schimpff

Dr. Jordan Grumet is a primary care physician in Ohio who tries to assure his patients of a strong relationship, one in which they can build trust. For years he has written a blog entitled “In My Humble Opinion” in which he records his thoughts of events in his practice, in his home life and in his wide ranging mind.[read more]

What Payers Seek from Orthopedic Destination Centers

May 2, 2015 by James Dias

Mark Xistris is Vice President, Business Development & Provider Relations for The Alliance, a not-for-profit member cooperative of more than 240 self-funded employers and insurance trusts. We interviewed him to get a payer’s perspective on orthopedic destination centers of excellence.[read more]

5 Keys Ways to Improve Medication Adherence

May 1, 2015 by Moira O'Connell

Improving medication adherence is a constant struggle within the healthcare world. Did you know that it's estimated that between 20% to 50% of patients are non-adherent? This post will discuss how technology and communication are helping to improve the growing issue of non-adherence.[read more]

Fragmentation: The Enemy of Patient Outcomes

May 1, 2015 by Tim Kilpatrick

Medicare will change the way it pays hospitals and doctors by rewarding quality over volume. We all want quality, yet Medicare tying more payments to promoting fragmented quality measures continues to ignore the most important quality measure, the patients’ quality of life.[read more]

Social Media: What Consumers Need to Know About Online Health Information

April 30, 2015 by Barbara Ficarra

What do consumers need to know about health information? If something sounds too good to be true, it probably is. Do your research—gather information from different sources. Talk to your doctor or other health care provider before making any changes to your lifestyle or medical regimen.[read more]

How to Progress Towards a "Prevention-Based Society"

April 30, 2015 by Christopher Fox

Top-down programs and campaigns from large institutions have lost their efficacy, if they ever worked at all. To change behavior, we in the healthcare industry have to get granular about how we influence behavior and drive outcomes.[read more]

EEOC Regs on Wellness Incentives: Progress, but Many Issues

April 29, 2015 by Michael Dermer

regulations / shutterstock

On April 16, 2015, the Equal Employment Opportunity Commission (“EEOC”) released proposed regulations to guide employers on designing their wellness programs and associated incentives in compliance with the Americans with Disabilities Act (“ADA”). The comment period for the proposed regulations closes June 19, 2015.[read more]

EHR Interoperability: Let's Stop Beating a Dead Drum

April 29, 2015 by Bill Crounse

For the past many years, I’ve been strongly advocating that the best model for electronic health record interoperability is one that is cloud-based and puts the patient/citizen at the center. Having just returned from HIMSS, I must again conclude that the only model that makes sense is exactly what I have been proposing.[read more]

As a Physician Do You Have Adequate Financial Expertise?

April 28, 2015 by Stephen Schimpff

financial expertise / shutterstock

Medical school and residency programs have essentially no time devoted for personal financial education and little if any time for learning the financial implications of starting a medical practice. You are on your own. Your natural mentors – professors, senior residents or senior colleagues in your practice – are probably no better equipped than you.[read more]

Disruptions on the Yellow Brick Road

April 28, 2015 by Christine Kapsa, NP, DNP

American health care is caught in a cyclone. Every patient, every doctor, every hospital is buffeted by gales blowing hard from the whirlwinds. Lives are upended. Reportedly people have died. And many folks couldn’t be happier about it. Downright gleeful.[read more]

ResearchKit: The Tip of the Iceberg

April 27, 2015 by Mike Van Snellenberg

National Ocean Service Image Gallery

Much like the proverbial iceberg where only 10% of the whole is visible, Apple’s ResearchKit is a beautiful, if small, slice of user interface that hides a large and complex underlying platform needed to actually deploy healthcare research apps.[read more]

Clarifying the ICD-10 Implementation Process

April 27, 2015 by Andy Salmen

CMS recently reported completion of successful end-to-end testing of new ICD-10 coding. This is sure to be a welcome announcement for any healthcare provider who works with Medicare and Medicaid, especially since the October 1st deadline for transitioning from ICD-9 to ICD-10 is rapidly approaching.[read more]

What Specialty Pharmacies Can Teach the Healthcare Industry

April 26, 2015 by Abby Norman

One area of the healthcare industry that already has a good handle on patient satisfaction is specialty pharmacy. As an industry in and of itself, pharmacy has always had to concern itself with patient satisfaction and other measure of quality that will give them insight into patient adherence to treatment.[read more]