Breaking Language Barriers in Healthcare Using Digital Technology
The non-English speaking patient population in the U.S. accounts for an estimated 30 million people. Navigating our health system is challenging enough for native speakers, but what about for those for whom English isn’t their first language?
Language barriers have been demonstrated to lead to a number of adverse health outcomes including:
- Decreased patient satisfaction
- Lack of preventive health services
- Repeat visits to the emergency room
- Longer hospital stays
- Non-compliance with treatment
- Increased number and severity of medical errors
Melody Wilding is Director of Outreach and Strategic Communications at eCaring. As a trained geriatric social worker, she is an expert on Aging and Healthcare Technology. eCaring uses digital tools and media to make home health care better. We offer web-based home health care management and monitoring tools that transform the ability of all players to enter, view, share and use home health ...