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Hospital Administration

Should Hospitals Design with Patients in Mind?

July 25, 2014 by Abby Norman

It’s no secret to anyone in the healthcare industry that there’s a huge emphasis on patient satisfaction scores these days – predominantly because they are so closely linked with reimbursement in the new healthcare landscape. Hospitals are taking ‘satisfaction’ a step further: how about patient aesthetic?[read more]

There May Be Zombies in Your Hospital

July 23, 2014 by James Dias

While the CDC and the Pentagon have both issued emergency preparedness plans for a zombie apocalypse, zombies may already be among us, lurking around the corners in hospital hallways or seated at the nearest nurses’ station. Here are three types of “zombies” that may be in your hospital and what you should do about them.[read more]

Health Business TV: Cash for Specialists, eVisits, Nursing Shortage Myth

July 23, 2014 by David E Williams

cash for services / shutterstock 

In this fifth episode of Health Business TV, I discuss my interview with HelloMD about cash payments to specialists, the long and slow evolution of eVisits, more on the nursing shortage myth, the United Independent Party in Massachusetts, and an update on the proposed 29% health insurance premium hike for our business.[read more]

Passive Medical Income While You Sleep?

July 18, 2014 by Tony Mork

medical income

Generating revenue from a website is not a strange concept. Unless of course, you are a doctor. Most medical professionals consider their websites as information portals with nothing to do with e-commerce, but as the money dries up with the actual practice of medicine, you need to consider some alternatives to bolster falling revenues.[read more]

10 Things Hospital Leadership Need to Know About Social Media and Marketing

July 18, 2014 by Nicole Fisher

healthcare social media 

Building any brand can be difficult, but in the US, hospital identity and branding are paramount to success within a community. By listening to patients, getting feedback on wants and needs, engaging individuals and creating new incentives, a better reputation, greater trust and improved health outcomes can all be achieved.[read more]

CMS to Begin Implementing Payment Penalties Tied to Patient Outcomes

July 16, 2014 by Michael Douglas

penalties / shutterstock

Currently, approximately 13 percent of hospital admissions — according to the feds — ultimately contract an iatrogenic infection. The problem many teaching hospitals have with making inroads into this number has more to do with the population that is served than with simply identifying the source of these infections.[read more]

Interview with Todd Dunsirn of True Process

July 15, 2014 by Tim Gee

A while back I had the opportunity to chat with Todd Dunsirn, the CEO of True Process. True Process provides products and services to both hospitals and various manufacturers. The company is focused on the point of care market offering a medication administration solution and a medical device data system.[read more]

Healthcare Employees Plus Social Media Can Spell T-R-O-U-B-L-E

July 13, 2014 by Michael Sherman

Social media is a powerful information tool that has revolutionized how we communicate with each other on a daily basis. From saving lives in the wake of natural disasters to helping people in medical distress find organs, it promises incredible positive potential – yet also harbors some hidden dangers.[read more]

Collaborative Communication

July 10, 2014 by Kenneth Cohn

Dr. Cohn

I smile that I am writing about collaborative communication because in residency, if someone had predicted that I would be teaching physicians about leadership development, especially relationships, team-building, and communication, I would have answered, “Sorry God, you have the wrong actor.”[read more]

Where Cash Is King, What Happens to Patients?

July 10, 2014 by David E Williams

photo: volperic via photopin cc

I’ve started hearing more about physician practices that are opting out of the health insurance system and taking cash for services. In theory, physicians should be able to offer the same level of care while reducing overhead costs and splitting some of the savings with patients. If those patients have high-deductible plans it should work out for everyone.[read more]

Managed Care Organizations and Data Based Management

July 6, 2014 by Danyell Jones

In the increasingly complex world of healthcare, data based management is becoming increasingly important. Let's take a look at critical points of data that every healthcare organization should be examining, and identify how this data can shape management decisions leading to a more financially healthy organization.[read more]

Henry Ford Health System Stakes Its Future on Health Innovation

July 2, 2014 by Bill Crounse

innovative ideas

Last Friday I had an opportunity to visit the Henry Ford Hospital in Detroit, Michigan, and meet with the distinguished physician and surgeon who is leading the hospital’s new Innovation Institute in the tradition of Henry Ford himself: Scott A. Dulchavsky[read more]