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Hospital Administration

It's Time to Measure Patient Outcomes

April 16, 2015 by Tim Kilpatrick

measuring outcomes / shutterstock

With hospitals, we measure death rates for heart attack patients, timeliness of administering antibiotics and the use of medical imaging. While this is critical information, we have no idea if the patient ever felt better or went back to work.[read more]

Strategies for Payer Negotiation

April 15, 2015 by Abby Norman

When it comes to procuring and maintaining your contracts with payers, there is perhaps no skillset greater to possess than that of the art of payer negotiation. In today’s market, healthcare organizations need to have a very clear understanding of where they stand amid the competition.[read more]

Using "Teach Back" to Decrease Patient Readmissions

April 7, 2015 by Anne Weiler

patient-doctor communication / shutterstock

In a recent course I attended, “Preventing Avoidable Readmissions,” there was a lot of focus on missed messages, whether between healthcare professionals or from healthcare professionals and patients. Some of these messages were missed because of the delivery mechanism. One session in particular focused on a concept called “teach back.”[read more]

From the Health Innovator’s Collaborative: Providing Better Care with Less

April 6, 2015 by Anne Weiler

As someone once said, “I would have written a shorter letter but I didn’t have time.” Stanford Professor Dr. Arnold Milstean started his talk for the Health Innovator’s Collaborative, on “Providing Better Care With Less,” by saying that if he knew his topic better he would only have 4 slides instead of 8.[read more]

Reducing Avoidable Readmissions: Care Transitions

April 2, 2015 by Anne Weiler

Avoidable Readmissions

Care transitions are seen as key to improving readmission rates, as well as understanding that readmissions are not just the hospital’s responsibility but involve a care team that includes the patient, the patient’s caregiver, homecare, and skilled nursing, depending on where the patient is discharged.[read more]

3 Surprising Hospital Leadership Trends

April 1, 2015 by Nicole Fisher

hospital leadership / shutterstock 

Over the last two decades there have been dramatic shifts in the composition of the country’s demographics. There have not, however, been significant advancements in the representation of minority leadership in our nation’s health care and hospital systems[read more]

2015 CPT Coding Changes and Your Radiology Practice

March 24, 2015 by Andy Salmen

The majority of the changes in codes is more about bundling multiple codes into one, or creating new codes that clarify the usage of bundles. There are also some new Medicare approved items for 2105 that will be add-on codes for digital and diagnostic mammography. Here are some specific changes affecting radiology practices.[read more]

Online Bill Pay Starts to Accelerate in Healthcare

March 22, 2015 by David E Williams

A handful of startups have made the online bill pay process more consumer oriented, with the idea of improving collection rates, lowering administrative costs, and increasing patient satisfaction with the process. I’ve interviewed the CEOs of two such companies, Simplee and PatientPay.[read more]

Should Hospital Websites Be Labeled for Consumers as Advertising?  

March 20, 2015 by Lonnie Hirsch

Hospital advertising is in the news recently. One issue is about price transparency and publishing cost information in ads for patients. The second notion proposes that hospital websites should be labeled as advertising—with the implication that if it’s “advertising,” it may not be “reliable.”[read more]

3 Tips for Great Health Care Management

March 13, 2015 by Alleli Aspili

health care management / shutterstock

The act of demanding social capital expenditure will go a long way in instilling specific and long-lasting reforms in the healthcare system. How do you manage a team to ensure quality health care delivery? We have three tips to elevate health care management to greatness–along with real-life stories of organizations that did it right.[read more]

6 Ways You Might Be Unwittingly Making a HIPAA Violation

March 12, 2015 by Abby Norman

HIPAA / shutterstock

With all this talk about making patient records more accessible to care teams via the magic of the electronic record, HIPAA and HITECH— the two laws that govern patient privacy — might seem like a bit of a downer. But ensuring that you are always in compliance will save you money in the form of fines and penalties for breaches.[read more]

BIG-BIG-BIG: Company, Heart and Checkbook

March 12, 2015 by Elizabeth Zampino

The last time I was in the Turner Auditorium at UW Health Sciences, I was a Clinical Informatics student learning about telehealth as more or less a theory. That was five years ago; now sitting in the same seat the numbers are flying in with results showing how telehealth is saving big bucks for hospitals.[read more]