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Hospital Administration

Nearly All US Hospitals Use Social Media: Now What?  

December 17, 2014 by Lonnie Hirsch

Virtually all US hospitals now have a social media presence, with widespread adoption having increased significantly in the past few years. But a recent study suggests that hospitals are continuing to search how best to realize a meaningful purpose and payoff from social media.[read more]

Forming Alliances to Mitigate Risk: Payer Provider Perspective

December 15, 2014 by Abby Norman

For payers and providers, there has to be not just an agreement in ideals, but an agreement in process. This can be difficult to fathom when you remember that while the bottom line might be the same for everyone, the specific needs of providers are often at odds with what’s needed by those in the financial sector.[read more]

Do You Understand Your Medical Bills? I Don't

December 15, 2014 by David E Williams

making sense of medical bills (photo: urbanbohemian)

The Consumer Financial Protection Bureau has issued a report that indicates that at least 43 million people in the US have unpaid medical bills. That has consequences since unpaid medical bills hurt credit scores, often substantially. The report concludes that many non-payers simply don’t understand their medical bills.[read more]

Thought Leader Qualities Every Doctor Needs to Use

December 12, 2014 by Stewart Gandolf, MBA

thought leadership

It’s not surprising to find that the most successful medical practices have thought leaders at the helm. These individuals are respected by their professional colleagues and sought-after by prospective patients. Growth, achievement and success in the business of healthcare tend to follow.[read more]

5 Challenges Hospitals Face in 2015

December 12, 2014 by Abby Norman

We often think of hospitals as the “front lines” of healthcare, and while it may be true that the majority of practicing physicians, nurses and allied health professionals find employment there, new data shows that one vital piece of the hospital picture might be missing: patients. Here are 5 challenges specific to hospitals in 2015.[read more]

What's Your Patient Navigation Strategy?

December 11, 2014 by James Dias

patient navigation / shutterstock

Patient navigation has become the new favorite strategy for healthcare organizations trying to overcome the challenges of a fragmented care continuum. Navigators are fast becoming critical liaisons between the different settings and silos (like physician offices and post-acute providers) within a system of care.[read more]

Insurance Verification and Pre-certification: Two Separate Issues

December 11, 2014 by Andy Salmen

Insurance verification and pre-certification are two issues in orthopedic practices that can affect reimbursements. Implementing strategic changes in the business processes related to these areas can enhance the bottom line of any practice.[read more]

Should Your Doctor Consider Medical Costs?

December 11, 2014 by Michael Kirsch

CAT scans / shutterstock

Not a day passes that I don’t confront excessive and unnecessary medical care – some of it mine - being foisted on patients. At one point in my career, I would have argued that physicians and hospitals were motivated only to protect and preserve the health of their patients, but I now know differently. Payment reform changes behavior.[read more]

Revamping Your Revenue Cycle in 2015: 7 Things to Consider

December 9, 2014 by Abby Norman

revenue cycle management

More patients than ever can have access to care, but the process for compensating physicians hasn’t been able to keep up. Doctors are rendering services without receiving payment - and their practices can’t sustain themselves on that type of arrangement![read more]

Healthcare Is Part of Our Supply Chain: The Boeing Company

December 9, 2014 by Anne Weiler

The Health Innovator’s Collaborative sponsored by the University of Washington and the WBBA is entering its second year and continuing to gain momentum bringing together providers, payers, and health innovators from education, public sector, and industry to discuss hot topics in health.[read more]

The Marketing "BS Detector" for Doctors and Hospitals

December 7, 2014 by Stewart Gandolf, MBA

BS detector

Hospital executives and doctors—people who are experts in their own profession—don’t have a good test for qualifying outside marketing help. And without a guide, would-be “marketers,” with limited real world experience and knowledge, are hired for the wrong reasons.[read more]

Risks and Benefits of Outsourcing Revenue Cycle Management Functions

December 4, 2014 by Andy Salmen

Professional revenue cycle management enterprises have emerged as a way to enable physicians to keep their attention on patient services. But questions remain about the pros and cons associated with outsourcing such a vitally important function. Physician owners and administrators must choose between associated risks and benefits.[read more]