healthcare marketing
Beautiful Healthcare Marketing: Angelina's Decision
Angelina’s decision to have a double mastectomy shows healthcare marketing’s inner potential. By pairing the sexy science of genomic medicine with the breathtaking boldness of patient empowerment, Angelina has given us a glimpse of its beautiful potential.[read more]
23: Number of Useful Internet Marketing Stats in This Healthcare Post
On any given day, you and I and everyone in the country are the primary landing zone for over 5,000 advertising and marketing messages. For hospital and healthcare marketing professionals, that’s a lot of clutter to bust through. Here are some stats to help guide your strategy.[read more]
Straight Talk About the State of Healthcare Marketing
In nearly every other industry, marketing is considered a strategy-critical, revenue-generating core business capability. But if we’re honest, in healthcare, marketing is still very much structured and primarily resourced around communications activities that are not designed nor hardwired to significantly impact customer acquisition and retention.[read more]
Can We Put the Hospital Marketing Genie Back in the Bottle?
hospital marketing genie / shutterstock
I am old enough to remember when physicians did not advertise. It was considered a professional ethical issue. Anything aggressive by docs or hospitals was considered bad taste -- but that was before health care became as competitive as any other type of business.[read more]
What Do Patients Want From Pharma?
Pharma questions: Bilal Kamoon/Flickr
Relationships require nurturing and regular self-examination. The only way to create strong partnerships is to ask ourselves what we’re contributing and whether or not it is what the other party in the relationship is truly seeking. So what do patients want from pharma?[read more]
7 Tips for Pharmaceutical Brands Working with Multiple Agencies
image: Paul Lewin
These days pharmaceutical brand teams are working with multiple agencies at any given time, including but not limited to PR, traditional and digital. Below are some best practices for how clients and agencies can work together successfully.[read more]
5 Laws of Innovation and Adoption for Telehealth / mHealth
Every week, I hear about more telehealth, telemedicine, and mHealth solutions in the marketplace – many with their own innovative approach to solving healthcare issues. Yet many of these innovations are struggling to get the traction they hoped for. Many providers of telehealth or mHealth solutions are not getting the adoption or utilization they need to succeed, let alone survive.[read more]
Dare to Be Adequate: Hospital Advertising That Fails (and What to Do Instead)
We’ve noticed a disturbing sameness among some hospital and medical advertising. Fortunately, it’s not everyone or even most healthcare advertising, but there are all too many instances when the message of one organization is monotonously similar among competitive facilities.[read more]
HealthCare Marketing: Create Great Hospital Content
Its hard to figure out what patients want to hear. It’s harder still to create content that they’ll connect and respond to! Effective healthcare marketing should start with great content. Good content has value to everyone who encounters your brand, from casual health information seekers to long-term loyal patients.[read more]
The Importance of Content Marketing For Orphan Drugs
Content marketing is currently a hot trend, but in the rare disease space it’s been an essential tactic for years. I like the definition of content marketing as “the art of communicating with your customers and prospects without selling.” In the rare disease niche this is an important concept: educate, then sell.[read more]
HealthCare Marketing: Choosing the Right Healthcare Advertising Channel
If this survey is representative of most medical advertising, it suggests that other, highly effective advertising opportunities are being ignored. In fact, there are many cost effective ways to reach prospective patients. (The expanding range of options can be bewildering.)[read more]
Physician Ratings & Reviews: Doctors Distrust Them and Patients Ignore Them
The many and various “doctor review” sites seem to be as popular as the flu bug floating around the office. Doctors don’t like them and patients don’t use them, according to two recent surveys. But here’s why healthcare marketing professionals and medical providers shouldn’t dismiss consumer rating and reviews.[read more]
Barbara Ficarra Barbara Ficarra, RN, BSN, MPA is an award-winning journalist, media broadcaster, health educator, speaker and consultant More »
David Harlow David Harlow is Prinicipal of the Harlow Group LLC, a healthcare law and consulting firm based in Boston, MA. More »
Stephen Schimpff Stephen C. Schimpff, MD is the retired CEO of the Univ. of MD Med. Center and the COO of the Univ of MD Medical System. More »
Andrew Schorr Andrew, a leukemia survivor and respected medical journalist is the founder of PatientPower, an excellent web resource. More »
John Sharp John Sharp has interests in social media in healthcare and clinical research informatics including secondary use of EMR More »
Christina Thielst Christina Thielst is a hospital administrator, consultant, educator and author with 30 years of healthcare experience. More »

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“Thank you so much for this great and extremely relevant post, Bill. You are so right. I consider myself [fairly] intelligent, and I have a nursing degree and MBA, however, I can make neither head nor tail of any medical bill I receive. Luckily, I am not ill often enough to have to worry about it. But I do really wonder how the average elderly person with even a small ...”
“I downloaded the Caracal Diagnostics for the android and paid $1.99 but it does absolutely nothing. Your thoughts?”