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patient engagement

Veterans and mHealth: A Sensible Patient Engagement Strategy

September 17, 2014 by Bill Crounse

Patient Engagement

The US Department of Veterans Affairs has been taking it on the chin of late with allegations (and proof) of delayed appointments and care at some facilities, and charges that these delays have led to poor outcomes and even death. This is most likely caused by poor administration rather than poor care.[read more]

One Health Insurer's Strategy for Patient Engagement

September 10, 2014 by Deanna Pogorelc

Dr. Somesh Nigam

The point of care is just one place where innovation is happening in healthcare. Behind the scenes, new technologies are being used to improve communication between caregivers, to make administrative tasks more efficient, and as Dr. Somesh Nigam will tell you, to help insurance companies be more proactive about their members’ health.[read more]

The Secret to Patient Engagement: More Engaging Physicians and Health IT

May 25, 2014 by Steve Wilkins

patient engagement / shutterstock

Try being more engaging to patients. That means being more patient-centered versus you-centered in how you think about what you do to/for patients, how you talk/listen to patients, design products and services for patients and what you measure when it comes to assessing patient engagement.[read more]

Getting Your Practice Marketing Started with a Physician Blog

April 3, 2014 by Jonathan Catley

Doctor blog

Physician marketers know that a great way to add value to a website is by maintaining a blog. Blogs are a great source of information for patients and can be a successful strategy for attracting website traffic, keeping patients engaged, and creating conversions.[read more]

Top 10 Healthcare Takeaways from #SXSW2014: Part One

March 19, 2014 by Tracy Granzyk MS, CPHQ

Healthcare takeaways / shutterstock

As I did in 2013 for SXSW, here are five of my Top 10 Takeaways from #SXSW2014 that can be applied to healthcare. They include the power of storytelling; how better health IT systems are changing doctors' clinics; wearable tech; patient engagement; and content strategy.[read more]

An Open Discussion Around Patient Engagement

March 5, 2014 by Kathleen Poulos

discussing patient engagement

As a healthcare professional I believe patient engagement is critical to successful outcomes. From my perspective, the more engaged and involved a person is in their own healthcare the better chance we have of helping them achieve their personal health goals.[read more]

Paternalist vs. Patient-Centered Approach to Patient Engagement

March 4, 2014 by Steve Wilkins

patient engagement / shutterstock

The evidence is clear that a patient-centered approach -- not a paternalistic, “we know best” approach -- is linked to increased patient engagement, better outcomes, more adherent patients, lower utilization and better patient experiences.[read more]

HIMSS 2014: Looking Back to See Ahead

February 26, 2014 by Joe Long

HIMSS 2014

Last year, we summarized several key areas of innovation and consolidation that were front-and-center at the HIMSS 2013 Conference in New Orleans. Ahead of this year’s conference in Orlando, we wanted to revisit some of these key themes and the corresponding activity that took place in these sectors over the past year.[read more]

Knocking Down the Walls: Healthcare Reform That Will Drive Remote Patient Engagement

February 10, 2014 by Drew Kearney, Esq.

healthcare reform driving patient engagement / shutterstock

The specifics of health care reform may change over time, but the common elements emphasize risk sharing and a patient-centric approach. Remote patient engagement has significant potential for achieving cost and quality benchmarks through increased adherence, compliance, and retention.[read more]

Engaging Patients vs. Patient Engagement

February 10, 2014 by Drew Diskin, M.S.

patient engagement / shutterstock

Patient engagement today is often being used as a technology initiative, whether it be through a CRM or an integrated marketing campaign using traditional and digital means, or even with outbound surveys and risk assessments given to patients regarding their care.[read more]

Patient Engagement in Healthcare: Stewards of the Brand Promise

February 8, 2014 by Drew Diskin, M.S.

patient engagement / shutterstock

Within the past couple of decades, there has been a great deal of influence over the technology infrastructure and digital ability to connect with consumers and patients. From sophisticated customer portals to highly visible social networking platforms, there is no doubt that the online brand experience is in the hands of consumers.[read more]

Consumer Survey: The Virtual Waiting Room

January 29, 2014 by Christina Thielst

patient engagement (Accenture)

Accenture conducted a consumer survey on patient engagement and created an infographic that highlights the interesting results. The survey assessed public attitudes toward their medical providers' electronic capabilities, as well as the capabilities of their current providers.[read more]