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Why Are My Receipts Down?

October 21, 2014 by Andy Salmen

Image: patpitchaya

While it's easy to blame low receipts on patients with unpaid balances or on insurance companies simply not paying, often the issue lies somewhere within the practice itself and whether or not it follows best practices in all areas of revenue cycle management. Here are three common areas to keep in mind when investigating low receipts.[read more]

Keep the Social Media Conversation Moving

October 21, 2014 by Michael Sherman

When it comes to social media and business, it is definitely all about the conversation! Social media content for healthcare differs from what other verticals require in that the genre is fundamentally personable and emotive. After all, you’re dealing with the most intimate topics: health and wellness.[read more]

Combating the Nursing Shortage with Mobile Patient Engagement

October 21, 2014 by Tanya Dainoski

Combating the nursing shortage

By implementing various mobile patient engagement technologies, such as text (SMS) messaging and mobile apps, existing nurses and case managers can manage more patients simultaneously, improving patient satisfaction and decreasing nurse burnout.[read more]

Collaborative Expertise in Healthcare

October 22, 2014 by Kenneth Cohn

Collaborative expertise / shutterstock

I entitled this post “Collaborative Expertise” in deference to Syd Finkelstein’s post entitled “The Problem with Relying on Experts.” He makes the point that although we frequently rely on experts, for example, regarding Ebola, the Secret Service, and the financial collapse of 2008, the experts are frequently wrong.[read more]

A Quick Guide to the Marketplace Open Enrollment – Begins Nov 15

October 22, 2014 by Linda Ringquist

2015 Open Enrollment

Open enrollment is right around the corner for the Marketplace. Are you prepared? Do you know what changes are slated for 2015? Do you know the specifics for your state? Do you have the option to keep the same coverage as you had in 2014?[read more]

3 Pathology Synoptic Reporting Examples

October 21, 2014 by Tim Edlund

Structured practices for pathology reporting, and particularly use of template (synoptic) formats, have been demonstrated to improve reporting quality. Pathologists are fortunate in that a comprehensive library of peer reviewed templates is provided by the College of American Pathologists in the form of the CAP Cancer Checklists.[read more]

How Pharma Can Meet Consumer Expectations

October 21, 2014 by Michael Dermer

pharma / shutterstock

Consumers expect rewards from pharma. 63 percent of the patients in a recent survey say they want to participate in customer rewards programs. Integrating incentives into the overall patient experience is not only a solution that can drive important goals like medication adherence, but it is also what consumers expect.[read more]

Articles about Disclosure in Online Communities

October 20, 2014 by Colleen Young

Stanford Medicine X

Since presenting on the panel at Stanford Medicine X called Communicating the Experience of Illness in the Digital Age, I’ve been giving more thought on the importance and role of self-disclosure in building online health communities. Here are a few papers that Jeana Frost, Meredith Gould and I found.[read more]

Pushing, Pulling, Nudging and Tipping Healthcare Evidence into Practice: Highlights from ACRM

October 20, 2014 by Anne Weiler

ACRM 2014

We’re just back from two weeks on the road visiting Wellpepper customers and also attending the Annual Congress of Rehabilitation Medicine conference in Toronto, where our research partners at Boston University presented the preliminary results from a study they’ve been working on.[read more]

Why the Business of Pain Management Is Big and Getting Bigger

October 20, 2014 by Chris Hoffmann

pain management / shutterstock

Through our research of the pain management market (and hereafter in this report we’ll use the terms ‘pain management’ and ‘pain medicine’ interchangeably), we’ve become convinced that the millions of patients seeking pain treatment in the U.S. could benefit from a more integrated and coordinated care approach.[read more]

Top 3 Reasons People Participate in Clinical Trials

October 20, 2014 by Dan Stempel

One of the biggest challenges clinical trial marketers face is patient recruitment. Identifying their motivating factors will help you to more successfully appeal to potential participants. Here are three of the top reasons people participate in a clinical trial.[read more]

Stopping the Revolving Door of Avoidable Readmissions [VIDEO]

October 20, 2014 by Linda Ringquist

avoidable readmissions

This video gives examples of what some hospitals are doing throughout the country to successfully reduce avoidable readmissions. What are you doing to reduce avoidable readmissions? Have you discovered additional best practices? Have you tried different measures that didn’t work?[read more]

Health IT: A Rapidly Changing — and Lucrative — Industry

October 19, 2014 by Jared Hill

Health IT / shutterstock

As technology plays an increasingly important role in reshaping the public healthcare system, there is a naturally an increasing demand for health IT specialists. Health IT specialists are different from conventional IT specialists in a number of ways.[read more]

Clinical Documentation Improvement: Why Care About Synoptic Reporting?

October 19, 2014 by Tim Edlund

clinical documentation

Synoptic reports provide a more complete view of a patient’s condition than is generally achieved with longer narrative formats. They are computer-based worksheets that medical professionals use to enter and obtain information in a manner that is quicker and more accurate than free-text reports.[read more]

Trashing Charlie Baker on Outsourcing: Uncalled For

October 19, 2014 by David E Williams

Charlie Baker (R), candidate for Governor of Massachusetts

The mud-slinging continues in the campaign for Governor of Massachusetts. This time Democrat Martha Coakley is attacking Republican Charlie Baker for outsourcing jobs when he was CEO of Harvard Pilgrim Health Care back in 1999. It’s an unfair attack. Baker should be praised instead.[read more]